- Keep your operating system updated.
- Use a trusted personal computer.
- Check that your USB connection works properly.
- Close unnecessary applications during installation.
- Avoid downloading wallet software from unfamiliar websites.
- Check that your USB cable supports data communication.
- Try another compatible USB port.
- Confirm that your Ledger device is unlocked when required.
- Restart the desktop application.
- Check operating-system and application compatibility.
- Review official troubleshooting instructions.